211 Database Inclusion Criteria
a) Not-for-profit organizations registered as federally exempt 501(c)(3), or community organizations of equivalent status, including, but not limited to, faith-based institutions, self-help groups, elected officials, civic and professional organizations, and public agencies.
b) Nationally-based not-for-profit organizations outside of our geographic parameters which provide a service not available locally.
c) For-profit organizations may be included if they meet a community need where insufficient not-for-profit or government services exist to meet the need and if they are licensed or certified by respective licensing entities.
d) Organizations shall have been in existence for six months or are affiliated with another organization that has been in existence for at least one year. Exceptions may be made.
e) Organizations must have a demonstrated ability to provide the service as stated on the resource profile form, as indicated by information from consumers or professionals.
211 Database Exclusion Criteria
a) Any agency that consistently claims it performs certain functions or is open certain hours and is not, will be reviewed and possibly deleted.
b) Any agency that provides a service that is characterized as illegal in nature.
c) Individual practitioners.
Note: Exclusion appeals may be directed in writing to 211 Long Island.
Methodology
a) All information will be validated annually.
b) The name and title of person verifying information from each agency will be noted.
c) Inclusion/exclusion policy will be reviewed, at a minimum, every three years.
d) Returned and approved agency profiles will be kept or stored for a minimum of three years.
e) The 211 Long Island regional participants will safeguard the resource database through duplication or computerized backup. The backup database will be kept in a secure location where it is protected from destruction or theft.
Disclaimer Statement
The information contained in the 211 Long Island database is intended for general information purposes only. 211 Long Island does not recommend or endorse organizations included in the database. Inclusion should in no way be construed to constitute an endorsement of an organization or its service, nor should exclusion be construed to constitute disapproval.
211 Long Island provides relevant information about an organization and its services based on information provided by the organization. Every effort has been made to ensure the data is as accurate as possible. Records are updated annually and it is the responsibility of the listed organizations to report corrections and changes in the interim. 211 Long Island assumes no responsibility for omissions or errors and reserves the right to edit information to meet the format and standards of the database.
211 Long Island includes organizations which represent a variety of points of view in order to provide users with the widest possible range of services and reserves the right to include, exclude or discontinue organizations’ listings for any reason including, but not limited to, disaster events, violation of the law, defrauding the public, engaging in fraudulent or questionable fundraising/administrative practices or the lodging of serious complaints against them with any regulatory body.
In no event will 211 Long Island be held liable for any consequential, incidental, indirect or special damages resulting directly or indirectly from the user’s employment of the system. The user agrees to defend, indemnify and hold 211 Long Island and the information providers harmless from and against any claims, damages, losses, liabilities, costs and expenses resulting, directly or indirectly, from use of the system.